We love to please but due to the nature of our business, we unfortunately cannot accept returns due to change of mind. If there is however an issue with the quality of your gift box or a product within it we will do our utmost to rectify the issue promptly. Please contact us with the details and we will get back to you as quickly as we can.
We can ship pretty much anywhere in Australia for a flat rate of $15.00 (We're working on the rest of the world but it might take some time to sort the logistics so bare with us). As our boxes are made to order at times they can take up to 10 days to be processed and sent. We do however do our best to get them out to you as quickly as possible so please let us know if you need your gift or gift box shipped by a certain time and we will do our best to make it happen.